Terms & conditions

• By clicking the submit button on the registration page, provided You are 18 years of age or more, you will be deemed to have manifested your consent to enter into the following agreement with casinogemz.com, and to accept its terms and conditions (T&C's). Please read the agreement carefully, or consult legal counsel in your jurisdiction if you have any doubts about your rights and obligations, and keep a copy for your records.
• From time to time, certain provisions of the T&C's may change and they will be updated accordingly. Each change will be effective immediately, and you will be deemed to have accepted such changes without special notification from casinogemz.com.

Purpose of Agreement

• The purpose of this Agreement is to regulate the legal relationship between you and casinogemz.com, once you have entered the casinogemz.com website (hereinafter the Websites) and placed your bet.
• casinogemz.com and the User shall not commit or purport to commit the other to honour any obligation other than is specifically provided for by these T&C's.

Registration

• In order to register with casinogemz.com you must be 18 years of age or older. casinogemz.com reserves the right, at its own discretion, to conduct checks concerning Your details to ensure they are correct, and shall be entitled to demand further evidence as to Your age at any time in the future and to suspend and/or terminate Your participation in a bet in the event that casinogemz.com has grounds to believe that You are a minor.
• All players are welcome at Casinogemz, but due to gambling restrictions we can't accept players from the following countries: Afghanistan, Algeria, American Samoa, Andorra, Angola, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Botswana, Bulgaria, Cameroon, Chad, Curacao, Costa Rica, Ivory Coast, Czech Republic, Denmark, Ethiopia, Georgia, Guinea, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Lithuania, Malaysia, Moldova, Morocco, Niger, Nigeria, Pakistan, Philippines, Poland, Qatar, Samoa, Seychelles, Slovenia, Somalia, South Georgia, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Turkmenistan, Uganda, UK, Ukraine, United Arab Emirates, United States of America, Vietnam, Yemen, Zambia, Zimbabwe.
• Your username and password must be kept confidential at all times. Should you inadvertently let someone else know your login details you shall contact casinogemz.com immediately. You are responsible for any unauthorized access of your account and for any bets placed on your account.
• We only allow one account to be registered per person/IP-address/household. Casinogemz reserve the right to close any accounts in breach of this, including removal of potential winnings and bonuses. Additionally, Casinogemz  will at own discretion decide whether or not deposit(s) made on multiple accounts will be refunded or not. Only you, as the account holder, may operate his/her registered account. Any other person must have the expressed consent of both the account owner and casinogemz.com to access a specific account.
• Casinogemz  reserves the right to review and investigate account(s) and winnings for up to 30 days before reaching a decision.
• For disputes concerning registration and accounts see Applicable Law / Jurisdiction and Disputes below.
• Under no circumstances will casinogemz.com award winnings to any other person other than the owner of the account, who can claim the winnings.
• You will ensure that your personal details are always kept up to date on your casinogemz.com account.

Taxes

• casinogemz.com. will not disclose details of your net winnings. If you reside in a jurisdiction where your winnings are taxable, you must, at your own responsibility, keep track of those winnings and report them to the proper authorities.

Declarations by casinogemz.com casinogemz.com declares and warrants that:

• casinogemz.com, an International Business Corporation incorporated under the laws of Curacao, is fully licensed and regulated by the laws of that country, for the purpose of conducting the operations.
• casinogemz.com operation is directed only towards `users' who by the laws of their home jurisdiction are not prohibited from betting on the Websites.
• All personal details of all `users' will be held in confidence as described in the privacy statement.
• casinogemz.com. will not be liable in the following scenarios: (i) in the event of force majeure (ii) the failure of casinogemz.com`s servers or any part thereof (iii) for delays, losses, errors, or omissions resulting from failure of any telecommunications or any other data transmission system (iv) for any loss as a result an outbreak of hostilities, riot, civil disturbance, or acts of terrorism that disrupt casinogemz.com (v) for the acts of Government or authority (including refusal or revocation of any license or consent) (vi) for fire, explosion, flood, theft, malicious damage, strike, lockout, or industrial action of any kind.
• Using the strongest encryption technology available, casinogemz.com has made every reasonable effort to ensure that all the data, including passwords, user names, and payment details, including credit card information, submitted by You are thoroughly secure against third party access or tampering while transferred on the internet. casinogemz.com is not liable for any exposure of such information due to unauthorized and illegal access of the Websites, or any other occurrences that might happen due to the exploitation of such information by criminal activity that is beyond our control.
• Employees and Consultants, and their immediate families, of casinogemz.com, are not eligible to participate in betting on casinogemz.com.

Rules and Regulations

• Placing a bet shall be made exclusively in accordance with, and governed by, casinogemz.com. Rules and Regulations are updated from time to time, including, without limitation, in respect of the betting rules, payment procedures, and payoffs of winnings.
• casinogemz.com shall not, in any way, be responsible for any acts or omissions made by Your Internet Service Provider (ISP) with whom You have contracted to gain access to the Websites, and casinogemz.com shall not be a party to any dispute between You and the ISP, nor shall any such dispute have any effect on the obligations of User under this Agreement.
• General Conditions of Use applying to the E-PRO solution (v2.2) E-voucher
- E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and the E-wallet.
- E-PRO is an E-voucher issued by EMP Corp, resold by First Remit Limited (UK), a registered money service business, with Her Majesty's Revenue and Customs certificate number 12679642, and fully authorised by the UK Financial Conduct Authority (FCA) as a payments institution, with reference number 622935.
- E-PRO E-vouchers resold by First Remit will show up in your card statement as "Online Payment" or "voucherseller.co.uk".
- An E-voucher, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE.
- If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money issuer, to be used to credit an E-wallet.
• In any case of withdraw money for any amount, from the account of the Client, the Chips present in the account will be reset.
• Casinogemz  reserves the right to request documentation to verify certain details related to the account and for deposits/withdrawals procedures. This can be performed due to security reasons and/or due to requirement from payments providers or gaming license.

Copyrights / Trade Marks.

• casinogemz.com holds the copyright to the text and graphics provided on the Websites. You undertake to respect all applicable copyrights and/or trademarks related to the Websites, and to exercise all necessary prudence in the of the websites and security measures.
• Reference on the Websites, to any products, services, processes, hypertext links, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply casinogemz.com endorsement, sponsorship, or recommendation.
• casinogemz.com is not responsible for the accuracy of the content of any pages or advertisements, or any violation of any applicable laws, orders, rulings or regulations arising anywhere in the world from where the advertisements or pages can be accessed.

Termination

• You may terminate this Agreement at any time by notifying casinogemz.com in writing that you wish to close the account. casinogemz.com may, at its own discretion, edit or terminate this Agreement at any time. The loyalty level or VIP status will be lost upon closure of the account.
• Upon termination of your account casinogemz.com shall refund any funds, which may be in your account over and above any amount owed to casinogemz.com.
• Termination by User or Casino Gemz N.V. as above shall be without prejudice to recovery by either party of any amount legally due by the other party in virtue of this Agreement.

Applicable Law / Jurisdiction and Disputes

• This Agreement, the interpretation and execution thereof, and the relationship between the parties, shall be governed by, and construed in accordance with, the laws of Curacao.
• You shall verify your account balance before betting. When you have verified and accepted your account balance, you agree that all previous transactions are correct and that you do not have any claims against casinogemz.com in connections with bets or winnings. Any claims or disputes must be settled before making any further betting and within THREE (3) days from the date of the bet in dispute.
• Casino Gemz N.V, who operates this site, does not hold an operating licence in Malta. We must however inform players that all Jackpot games from Netent, a Maltese licence holder, are subject to the regulations of the Maltese Gaming Authority.
• For quality and coaching purposes, casinogemz.com reserves the right to record phone conversations.
• In all cases of dispute, both parties agree that the tape recording or file tape back up shall serve as the final authority in the dispute and all bets will be adjusted accordingly.
• Any claim or dispute arising either directly or indirectly out of this Agreement shall be brought before the competent court of the country of Curacao, which court shall have exclusive jurisdiction.
  • • General bonus terms
    • Only one account may be opened per (i) customer, (ii) IP-address and/or (iii) household.
    • If nothing else is mentioned in the promotion, normal bonus conditions apply. The bonuses are given as casino chips and can't be cashed out. Any money you win with chips is however available for withdrawal.
    • Bonuses are automatically credited to your account unless otherwise specified.
    • Deposits made using Neteller, Skrill or Paysafe do not qualify for the welcome bonus.
    • Manual withdrawals for amounts below €150 are only allowed if the customer has made a deposit. Maximum withdrawal without having made a deposit is €200.
    • casinogemz.com reserves the right to remove/deduct any bonuses in cases of error, fraud or breach of any other general terms and conditions. casinogemz.com always has a right to cancel bonus availability for any specific user.
    • In the event of any type of bonus abuse, as such shall be determined by casinogemz.com, we reserve the right to discontinue the player's casinogemz.com membership and prevent the player from accessing casinogemz.com in the future.
    • In the event that casinogemz.com deems that any players acting in a group are or have attempted to abuse any bonus offer(s), we reserve the right to block all relevant accounts and indefinitely retain the funds therein.
    • All language versions of these terms and conditions should reflect the same principles. The original versions have been drafted in English and in the event of any conflict between the different languages versions of these terms and conditions, or any other terms, conditions or rules appearing on the website, the English language version shall prevail.
    • Free spins bonus terms:
- Free spin machine denomination and pay lines are set by casinogemz.com.  
- casinogemz.com reserves the right to remove duplicate accounts for receiving free spins.
- Winnings from free spins is credited as cash and can be cashed out right away.
- Players who are not eligible for bonuses are excluded from receiving free spins.
    • Minimum deposit amount is € 10. After the first deposit has been made, the user will automatically become a member of the VIP Club with a 10% -30% bonus on every deposit, depending on the VIP level.
    • Casinogemz   reserves the right to grant or amend loyalty levels and VIP statuses at its discretion.
• This website is owned and operated by Casino Gemz N.V. Dr Hugenholtzz/n UTS Building dsf Curacao.
• Online games of chance are prohibited by law in some jurisdictions. Customers must refrain from participating in online games of chance in such territories.
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